What payment methods are accepted?

We accept a variety of payment methods including Visa, Mastercard, PayPal, Neteller, and Skrill.

What is the minimum deposit required?

The minimum deposit required to start playing is £10.

How do I claim the welcome bonus?

The welcome bonus is automatically applied when you make your first deposit. Make sure to deposit at least the minimum amount required to qualify.

Are there any restrictions on bets?

The minimum bet is £0.10, and maximum bets depend on the game you are playing. Check the game’s rules for more details.

User Agreement – Nine Win Casino

Welcome to Nine Win Casino. By accessing or using our website, games, and services, you agree to comply with and be bound by the following User Agreement. This agreement governs your access to and use of the Nine Win platform and is designed to ensure a safe, secure, and fair online gaming experience for players in the United Kingdom. Please read this agreement carefully. If you do not agree with any part of these terms, you must not use our services.

1. Eligibility

To access or use Nine Win Casino, you must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. By registering an account, you confirm that you meet this requirement. Nine Win reserves the right to request valid identification documents to verify your age and identity. Accounts belonging to individuals under the legal gambling age will be closed, and any funds may be withheld pending investigation.

2. Account Registration and Security

When creating an account, you must provide accurate, complete, and current information, including your full name, date of birth, address, and email. You are responsible for maintaining the confidentiality of your login credentials. Nine Win is not liable for any loss or damage resulting from unauthorized access to your account. You must immediately notify our support team if you suspect any security breach.

3. Responsible Gambling

Nine Win Casino is committed to promoting responsible gambling. Players are encouraged to set deposit, loss, and session limits to maintain control over their gaming activity. Self-exclusion tools, time-out options, and access to support organisations such as GambleAware are available. You acknowledge that gambling should be for entertainment purposes only and agree to use these tools responsibly.

4. Deposits and Withdrawals

All transactions are conducted in accordance with UK law and Nine Win’s banking policies. Players may deposit funds using secure, PCI-compliant methods such as Visa, Mastercard, PayPal, and e-wallets. Withdrawals are subject to verification processes to prevent fraud and money laundering. Nine Win reserves the right to refuse or delay withdrawals if any suspicious activity is detected. All deposits and withdrawals are processed in GBP (£) unless otherwise specified.

5. Bonuses and Promotions

Nine Win offers various bonuses, promotions, and loyalty rewards. All such offers are subject to specific terms and conditions, including wagering requirements, maximum bet limits, and eligible games. Players must read and accept these terms before participating. Nine Win reserves the right to modify, suspend, or cancel any promotion without prior notice.

6. Fair Play

All games at Nine Win Casino operate fairly and transparently. Random Number Generators (RNG) are used for digital games to ensure fair outcomes, and live dealer games are streamed in real-time. Players agree not to engage in fraudulent activity, collusion, or any attempts to manipulate game outcomes. Any detected misconduct may result in account suspension, forfeiture of winnings, and reporting to regulatory authorities.

7. Account Closure and Suspension

Nine Win reserves the right to suspend, restrict, or close any account at its discretion, including but not limited to:

Suspected fraudulent activity or breach of terms
Violation of responsible gambling rules
Provision of false information during registration
Inactivity over extended periods

Accounts closed by Nine Win will receive notification, and any funds will be returned after verification, unless prohibited by law or pending investigation.

8. Privacy and Data Protection

Nine Win Casino respects your privacy and complies with the Data Protection Act 2018 and UK GDPR regulations. Personal and financial data are collected solely for account management, regulatory compliance, and service improvement. Data may be shared with third-party service providers only to the extent necessary for processing transactions or providing services. By using the platform, you consent to the collection, storage, and use of your personal data as outlined in Nine Win’s Privacy Policy.

9. Cookies

Nine Win uses cookies and similar technologies to enhance user experience, personalise content, and track website performance. By using the website, you consent to the use of cookies as described in the Cookie Policy. Cookie preferences can be managed through browser settings or the casino interface.

10. Intellectual Property

All content on Nine Win Casino, including graphics, logos, software, and text, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any part of the website without prior written consent. Commercial use without authorisation is strictly prohibited.

11. Limitation of Liability

Nine Win strives to provide accurate information and a reliable gaming environment. However, the casino does not accept liability for:

Losses or damages from technical issues, network failures, or system downtime
Incorrect or delayed information affecting gameplay or transactions
Use of third-party services linked from the website

Players agree that Nine Win’s total liability is limited to the amount deposited in their account, excluding bonuses, unless otherwise required by law.

12. Governing Law

This User Agreement is governed by the laws of the United Kingdom. Any disputes arising from the use of Nine Win Casino services will be subject to the exclusive jurisdiction of UK courts. Players agree to submit to this jurisdiction and comply with applicable legal requirements.

13. Changes to the User Agreement

Nine Win reserves the right to modify this agreement at any time. Updates will be published on the website, and continued use of the platform constitutes acceptance of the revised terms. Players are encouraged to review the agreement regularly.

14. Responsible Gaming Commitment

Nine Win promotes safe and responsible gaming. Tools such as self-exclusion, reality checks, and deposit limits are available to prevent problem gambling. Support is offered through trusted organisations like Gamblers Anonymous UK and GambleAware. Players acknowledge that gaming is for entertainment purposes only and agree not to chase losses or engage in compulsive gambling behaviour.

15. Contact Information

For questions, concerns, or disputes regarding this agreement or your account, you may contact Nine Win support:

Email: [email protected]
Live Chat: Available 24/7 on the website
Phone Support: +44 1234 567890 (UK)

16. Acceptance

By creating an account and using Nine Win Casino, you acknowledge that you have read, understood, and agreed to this User Agreement. You accept all responsibilities and obligations outlined herein and consent to the terms governing your use of the platform. Nine Win is committed to providing a secure, fair, and enjoyable online casino experience for UK players.